SILHOUETTE AMERICA, Inc. ("SILHOUETTE AMERICA", "we", "us", "our") makes available to you (the user) our library of designs and fonts (Digital Designs) subject to these Terms of Service, which may be modified from time to time at our sole discretion, with or without notice to you. If, however, you have committed to make payments (or already have made payments) to access the Silhouette Design Store for a specific period of time when a change in these Terms of Service is implemented, the change will not become effective with respect to you until the relevant period of commitment has passed.
Your use of the Silhouette Design Store, now or in the future, indicates acceptance of the then-current Terms of Service. You agree to abide by all of the Terms of Service, as the same may be revised from time to time. SILHOUETTE AMERICA may offer other services from time to time that may be governed by additional or different terms.
SILHOUETTE AMERICA provides you access to the Silhouette Design Store so long as your account is active. Such access, together with the right to download Digital Designs for your personal use and all related services, as the same may be modified, revised, updated, enhanced, or supplemented by SILHOUETTE AMERICA from time to time, are referred to in these Terms of Service as the "Service."
SILHOUETTE AMERICA reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Digital Designs in the Silhouette Design Store are made available at SILHOUETTE AMERICA's sole discretion and will change from time to time. SILHOUETTE AMERICA does not make any commitment to you that the Service will include particular Digital Designs or that any particular Digital Designs will be made available (or will continue to be available) to you for download.
A subscription is not required to download digital designs from the Silhouette Design Store. You may instead to use the “Pay as you go” option. If you select the "Pay as you go" option, you are authorized to download any Digital Design from the Silhouette Design Store at any time by paying the applicable per-Design charge. By selecting and downloading a Digital Design, you agree to pay the associated per-Design charge, which is indicated near the Digital Design or posted on a separate schedule of fees, and you authorize SILHOUETTE AMERICA to charge your account balance or credit or debit card for each download. Under the "Pay as you go" option, you are not obligated for any periodic fees or any minimum number of purchases, and there is no limit to the number of Digital Designs you may download. You are only obligated to pay for the Digital Designs you choose to download.
There are 20 different tiers at which you can subscribe. Each successive tier offers an increasing number of monthly credits to be used in the Silhouette Design Store. If you select the “Subscription” option, you are allotted a monthly balance of credits (see the subscription signup page for more details) usable for the purchase of digital designs from the Silhouette Design Store provided that your subscription remains active. By selecting this option you authorize SILHOUETTE AMERICA to charge your debit/credit card (either monthly or up-front, as selected by you) according to the associated subscription fee indicated in the applicable schedule of fees. Your subscription year is measured from the date on which you sign up under the "Subscription" option, and the subscription month runs from the day of the month on which you first sign up under the "Subscription" option to the same day of each following month (or to the last day of a following month if you first paid a subscription fee on the 29th, 30th, or 31st of a month and a following month has fewer than 29, 30, or 31 days). By selecting the "Subscription" option, you agree to pay subscription fees for the subscription duration selected during signup (3, 6, or 12 months), regardless of the number of Digital Designs you download and regardless of whether you elect to pay subscription fees monthly or in a single annual payment. The "Subscription" does not limit you to a certain number of downloads, rather it apportions you a balance at the beginning of each month (according to your payment schedule). Subscription credits expire 60 days from the time of allowance while your subscription remains active. Once your subscription has expired and has not been renewed, all subscription credits will be forfeited. You may download Digital Designs in excess of the monthly limit in any subscription month by paying the applicable per-Design fee. By selecting and downloading a Digital Design in any subscription month after your account balance has been depleted, you agree to pay the associated per-Design fee, which is indicated near the Digital Design or posted on a separate schedule of fees, and you authorize SILHOUETTE AMERICA to charge your credit or debit card for each download.
Available Subscription Discounts:
Extended Duration Discount: Subscriptions are available for three standard durations—3, 6, and 12 months. The longer the subscription duration, the greater the savings.
Up-Front Payment Discount: An additional 5% discount is given to customers who choose to pay their subscription up-front at sign up rather than month-to-month. This discount is available no matter the subscription duration (3, 6, or 12 months).
Auto-Renewal Discount: For those customers who elect to have their subscriptions renewed automatically, an auto-renew discount is applied each consecutive year that a subscriber automatically renews his/her subscription. Customers who choose to auto-renew will see the price of their subscription plans drop 10% every year (up to 50% off the full-price of the subscription). If the auto-renewal is scheduled to occur during a sale, the lowest pricing option will automatically be chosen for the customer. Auto-renew is an opt-in preference and can be added or canceled at any time. Subscribers can switch to a higher or lower-level subscription without interrupting their discount accrual.
Other Sales & Promotions: During certain times of the year, there may be a subscription sale or promotion. In such instances, a promotional code will be provided to enter during sign-up.
Upgrading a Subscription:
Subscriptions can be upgraded at any time. Upgrading refers only to the subscription tier and not the subscription duration. The duration of your upgraded subscription does not have to match the duration of your current subscription (e.g. you may upgrade from a 3-month “Custom 1” to a 12-month “Custom 2” subscription. You may also upgrade from a 12-month “Custom 1” to a 3-month “Custom 2” subscription.) When upgrading, you will have the option to delay activation until completion of the current subscription (Append to the End) or to activate the upgraded subscription immediately (Start Immediately).
Append to the End: If you choose to delay the activation of your upgraded subscription until your current subscription has expired, your new subscription will begin on the end date of your current subscription. It does not matter if you pay month-to-month or paid up-front.
Start Immediately: If you choose to activate your upgraded subscription immediately, your current subscription will end and your upgraded subscription will begin immediately. If you are paying month-to-month, you will be required to pay the new subscription rate for the duration of your subscription. If you paid up front, a prorated amount will be credited toward the purchase of your upgraded subscription.
Downgrading or Canceling a Subscription:
If not renewed, subscriptions will terminate automatically at the end of the period selected at sign-up (3, 6, or 12 months). Any subscription may be canceled after a period of three months without incurring a cancelation fee. If a subscription is canceled before three months have elapsed, a cancellation fee (equal to three monthly subscription payments minus payments already made) will be charged. Upon cancelation, any unused subscription credits will disappear.
Downgrading is only possible after a subscription has ended or is canceled. You may schedule a downgraded subscription to begin upon completion of your current subscription or, if you’d like the downgraded subscription to start immediately, you may cancel your current subscription and sign up for a downgraded subscription. Note: You will be obligated to pay a cancelation fee if you cancel your subscription before three months have elapsed.
You acknowledge that all of the Digital Designs in the Silhouette Design Store are protected by U.S. and international copyrights owned by SILHOUETTE AMERICA or its licensors. SILHOUETTE AMERICA grants you a personal, non-transferable, and non-exclusive right and license to use the Digital Designs that you download and pay for under these Terms of Service. This right and license is limited to your own personal use. You may not copy any Digital Designs for any other person or to a computer or storage device that you do not own. You may not transfer Digital Designs to another person for any reason. When a Digital Design is used to create a cut-out shape or design, SILHOUETTE AMERICA retains a copyright in the cut-out shape or design and the use, copying, and transfer of such cut-outs is governed by the terms of this paragraph. Any commercial use of SILHOUETTE AMERICA Digital Designs or of cut-outs created using SILHOUETTE AMERICA Digital Designs is permitted only in accordance with SILHOUETTE AMERICA's Commercial Use Policy.
SILHOUETTE AMERICA appreciates the willingness of any person to submit ideas that will expand the company's product offerings or to improve existing products. SILHOUETTE AMERICA may accept disclosures from non-employees only if there is a clear understanding of the basis on which the disclosure is made. Ideas should not be submitted to the company without an express understanding of the points below.
If you (the person submitting an idea to SILHOUETTE AMERICA) believe your idea has significant commercial value or if you expect SILHOUETTE AMERICA to compensate you for the idea, you must obtain a written agreement signed by an authorized company officer before disclosing the idea to SILHOUETTE AMERICA. In the absence of a written agreement between you and SILHOUETTE AMERICA that clearly supersedes or modifies this policy, the following provisions will apply:
1. You must be the owner. By submitting an idea, you represent to SILHOUETTE AMERICA that you are the owner (or have authority to act on behalf of the owner) of the idea, including any copyrights, patents, or trade secrets.
2. You must not violate any duties to others. By submitting the idea, you represent to SILHOUETTE AMERICA that you are not disclosing any confidential or proprietary information belonging to a third party (except as an authorized agent of the third party) or violating any obligation that you may have to a third party such as an employer, former employer, or partner.
3. SILHOUETTE AMERICA is not obligated to hold any information relayed as confidential. No confidential relationship is to be established or implied by your submission of the idea or SILHOUETTE AMERICA's consideration of the idea. SILHOUETTE AMERICA will have no obligation to maintain the secrecy of the idea or any related information.
4. You understand that SILHOUETTE AMERICA might already be working on something similar. SILHOUETTE AMERICA will give the idea only such consideration as the company determines to be appropriate in its sole discretion. If SILHOUETTE AMERICA produces a product that incorporates the idea or a similar idea, there will be no presumption that the product idea was first introduced to SILHOUETTE AMERICA by you or that SILHOUETTE AMERICA received any benefit from your disclosure.
5. SILHOUETTE AMERICA has not agreed to pay you. By accepting disclosure of the idea, SILHOUETTE AMERICA does not agree to pay you or anyone else. By submitting the idea without a prior written agreement, you acknowledge and accept the possibility that SILHOUETTE AMERICA may use the idea without paying any compensation or remuneration to you of any kind, and SILHOUETTE AMERICA will have the unrestricted right to do so unless use of the idea constitutes an infringement of a valid patent.
SILHOUETTE AMERICA does not guarantee that all Digital Designs (or any particular Digital Designs) will remain available through the Service. SILHOUETTE AMERICA may modify the content of the Silhouette Design Store in its sole discretion. Once a Digital Design is properly downloaded to your personal computer, however, you control the Digital Design and may continue to use it indefinitely, subject only to the provisions of paragraph 4 of these Terms of Service.
As a condition of using the Service, you agree to: (a) provide accurate, current, and complete information about yourself as prompted by the Service's registration form, and (b) maintain and promptly update the registration data to keep it accurate, current and complete.
You will create a password and account designation during the Service's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.
Your account will remain active until it is terminated by SILHOUETTE AMERICA or canceled by you via telephone or email request to SILHOUETTE AMERICA customer service.
SILHOUETTE AMERICA shall have the right to terminate your password, account, or use of the Service (or any part thereof), at any time in its sole discretion, with or without cause and with or without prior notice. If you already have paid subscription fees for any subscription month and SILHOUETTE AMERICA terminates your access to the Service during or prior to that subscription month, SILHOUETTE AMERICA will promptly return the subscription fees you have paid for that month. If you have paid subscription fees for an entire subscription year and SILHOUETTE AMERICA terminates your access to the Service during the subscription year, SILHOUETTE AMERICA will return a prorated portion of the subscription fees, based on the portion of the subscription year remaining as of the date of termination. Except as provided in the preceding two sentences, SILHOUETTE AMERICA shall not be liable to you for any termination of your access to the Service.
You have the right to cancel your account at any time, whereupon SILHOUETTE AMERICA will have the right immediately to terminate your access to the Service. Upon cancellation, you will not be entitled to a refund of any fees paid by you under any circumstances. If your access to the Services is not terminated immediately and you download any Digital Designs after you have given notice of cancellation, you agree to pay the applicable per-Design charge for each Digital Design you download.
If not renewed, subscriptions shall terminate automatically after a period of twelve (12) months. Subscriptions may be canceled after a period of three (3) months without incurring a cancelation fee. If a subscription is canceled before three (3) months have elapsed, a cancellation fee (equal to three (3) monthly subscription payments minus payments already made) shall be charged. Subscriptions that are paid up front (rather than month-to-month) and then canceled shall be refunded a prorated amount for the remaining time on the subscription (up to nine (9) months). Prepaid subscription gift cards cannot be exchanged for cash and such subscriptions are not eligible for any refund upon cancelation.
The name "SILHOUETTE AMERICA", the SILHOUETTE logo, "Silhouette", and other SILHOUETTE AMERICA trademarks, services marks, and logos are owned by SILHOUETTE AMERICA and may not be used in connection with any other product or service or in any manner that is not approved in writing by SILHOUETTE AMERICA. >
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SILHOUETTE AMERICA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. SILHOUETTE AMERICA DOES NOT WARRANT THAT THIS SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SILHOUETTE AMERICA MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. THE SERVICE MAY BE UNAVAILABLE AT TIMES BECAUSE OF COMPUTER PROBLEMS, INTERRUPTIONS IN INTERNET SERVICE, INTERRUPTIONS IN PHONE SERVICE, WEATHER CONDITIONS, OR OTHER CAUSES.
SILHOUETTE AMERICA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF THE USE OF THIS SITE OR THE SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Notices to you may be made via email or regular mail. SILHOUETTE AMERICA may also provide notices of changes to these Terms of Service or other matters by displaying notices or links on the Terms of Service page or by providing them via a splash page or other format during your login to the Service.
These Terms of Service, together with any supplements, policies, or schedules of fees published by SILHOUETTE AMERICA or provided to you by SILHOUETTE AMERICA, constitute the entire agreement between you and SILHOUETTE AMERICA regarding use of this website and govern your use of the Service. They supersede any and all prior oral agreements or other communications between you and SILHOUETTE AMERICA pertaining to any of the matters covered by these Terms of Service. These Terms of Service and the relationship between you and SILHOUETTE AMERICA shall be governed by the laws of the State of Utah without regard to its conflict of law provisions. You and SILHOUETTE AMERICA agree to submit to the personal and exclusive jurisdiction of the courts located in the state of Utah. The failure of SILHOUETTE AMERICA to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related in any way to the Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.